Surfshark

Surfshark places at No. 10 on our list of the Best VPNs of 2023. The company was founded in 2018 by Vytautas Kaziukonis, and in 2022, merged with Nord Security. Both companies still operate independently. Surfshark is based in the Netherlands, and as such is under the jurisdiction of the Nine Eyes surveillance alliance, which is something journalists, activists, and others dealing with sensitive information may want to keep in mind. The company supports a “free, open, and secure internet” and is a founding member of the VPN Trust Initiative. Read on for our Surfshark VPN review to see if it’s right for you.

 

 

Surfshark  »

Special Deal: $2.30/Month + 2 Months Free with 2-Year Plan
Monthly Plan Cost

$12.95/Month

1-Year Plan Cost

$3.99/Month

# Of IP Addresses3000+
Server Count3,200+
Simultaneous ConnectionsUnlimited

Pros:

  • No device cap

  • Servers in 100 countries

  • Unique features

Cons:

  • Average speeds

  • No static IP addresses

 

Surfshark comes in at No. 10 in our rating of the Best VPNs of 2023 with a score of 3.6 out of 5. Professional reviewers have praised it for having one of the widest server networks, with 3,200+ servers in 100 countries, including locations in South America and Africa – areas often ignored by other VPN companies. While it originally operated out of the British Virgin Islands, the company is now based in the Netherlands, which puts it under the jurisdiction of the Nine Eyes surveillance alliance. Moreover, it has a strict no-log policy, and all of its servers are RAM-based. This means they don’t store any data, and any information they do have would be erased if they were unplugged.

Surfshark has all the features you would expect from a top VPN. It uses 256-bit AES encryption to keep your data secure, even when using public Wi-Fi, and it has an automatic kill switch to disconnect you from the internet should you become disconnected from the VPN for some reason, thus ensuring you are always protected while online. It also protects against DNS leak protection and has private DNS on each of its servers. Indeed, our tester didn’t experience any DNS leaks while using the VPN; Surfshark hid our identity, location, and internet activity from our internet service provider (ISP). Meanwhile, Surfshark’s Camouflage mode will make it so your ISP doesn’t know that you’re using a VPN.

Surshark’s split tunneling feature is called Bypasser. Bypasser is available for the Windows and Android apps. It lets you decide which applications and even specific websites bypass the VPN tunnel. This works well for streaming as it lets you maintain your normal connection speed.

You can also install Surfshark VPN on a router. This ensures that any device accessing the internet via your Wi-Fi network is protected. With many VPNs, this has the side benefit of circumventing device limits, but that’s not a concern with Surfshark as the company allows an unlimited number of devices to be simultaneously on the VPN. Having Surfshark on your router will let you use a faster connection for streaming, as our tester found Surfshark had average speeds during his speed tests.

Another feature praised by professional reviewers is Surfshark’s Dynamic Multihop. This feature routes your activity through two VPN servers before connecting to the internet. You can even choose which two servers. This gives you an added layer of protection by making it more difficult to track your activity, as well as ensuring you are protected in the unlikely event that one of the servers is compromised.

Surfshark is compatible with Windows, Mac, Android, iOS, and Linux devices, although not all features are available with all operating systems. As mentioned, Bypasser split tunneling is only available to Windows and Android users. Surfshark is also available for your Amazon Fire TV, and it offers extensions for Chrome, Firefox, and Edge if you’d prefer to use it with your browser instead of downloading the appropriate app. It is also compatible with most major streaming services and may even speed up your connection if your ISP has been throttling your speeds. At $12.95 a month, it’s among the most expensive VPNs, but you can save when you opt for an annual or bi-annual subscription (more on that below).

Surfshark Image Gallery

Surfshark's main screen on laptop
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Notes From the Lab: Surfshark

 

 

VPN Expert: Jeff Kinney, Senior Editor, 360 Reviews

 

 

I evaluated our top 10 VPNs, as well as an additional five VPNs that previously made our ratings. My evaluations considered ease of use, features, and other criteria important to the overall experience. I tested each VPN’s apps for Windows, macOS, Android, and iOS.

 

 

Because I’m an experienced VPN user and tech-savvy in general, I often prefer software that has multiple settings to tinker with. That said, I understand many people want software, including VPN software, that “just works” without a lot of settings to adjust.the overall experience. I tested each VPN’s apps for Windows, macOS, Android, and iOS.

 

 

Surfshark ties for No. 10 in our rating of the Best VPNs of 2023. Here are my impressions from using the service.

 

 

Installation

 

 

I had no problems downloading and installing the Surfshark apps for Windows, MacOS, Android, and iOS. It was fast, simple, and all the apps installed correctly without error messages. After entering my previously selected username and password into each app, I was ready to connect.

 

 

Interface

 

 

Look and Feel: I thought Surfshark’s dashboard was simple and straightforward, with servers that were easy to locate. It also was obvious when I was connected or disconnected. However, I thought the blue, black, and white color scheme of the desktop apps was a bit dull.

 

 

Primary Controls: A “quick connect” button will connect you to what Surfshark thinks is the fastest server for your location. This feature can be convenient, although I find it’s always best to test several nearby servers when using a VPN so you know which is actually the fastest.

 

 

There’s a list of countries and servers in each country, and you can filter servers by fastest location or nearest country. When you connect, the Surfshark logo appears over a blue and black background, along with the city and flag of the country where the server is located. For consistency, I used a server in New York to test all VPNs.

 

 

Using Surfshark

 

 

Settings and Features: A pop-up menu on the dashboard shows connection time, whether your location is hidden (as it always should be when using a VPN), and your Surfshark IP address. The dashboard also has a kill switch, which if enabled will protect your privacy by ensuring that you can’t connect to the internet if your VPN connection drops. Many VPNs bury this feature in a settings menu, so I thought it was convenient to have it more easily accessible.

 

 

I found the settings menus in each app easy to locate and navigate. Surfshark has two standout features. First, you can set it to automatically rotate your VPN IP address, which makes it even harder to track your online activity. It also prevents a website or service from blocking you based on your IP address. I like this feature because of the extra measure of security it provides.

 

 

Surfshark’s other unique feature is its selection of what it calls “NoBoarders” servers. These supposedly perform the best if your internet connection is restricted by the government in the country where you live, but I was unable to test this feature.

 

 

Streaming, Facebook, and DNS leaks: I could stream a high-definition YouTube video while using Surfshark without buffering or stuttering. I also connected to Facebook and scrolled smoothly through my feed. I experienced no DNS leaks while using Surfshark, meaning the VPN hid my IP address, location, and internet activity from my internet service provider as it should have.

 

 

Speeds: The table below shows Surfshark’s average upload, download, and torrenting speeds compared to the other VPNs we tested. See our VPN testing methodology to learn how we calculated speeds.

 

 

VPN Average Upload Speed Average Download Speed Average Torrenting Speed*
ExpressVPN 179.73 421.17 49
NordVPN 238.73 319.33 63.25
Private Internet Access 151.30 266.60 117.25
Surfshark 138.83 289.08 100.75
Mullvad 206.78 400.43 180.25
ProtonVPN 153.00 314.28 110.5
IPVanish 191.70 423.50 202.25
Windscribe 192.10 384.88 160.5
CyberGhostVPN 215.33 334.23 176.75
TunnelBear 169.20 301.85 97.5
PureVPN 90.20 85.10 199.25
VyprVPN 132.83 314.83 195
Hotspot Shield 183.53 183.78 179
PrivateVPN 126.65 329.60 181
HMA VPN 51.95 142.85 669

 

 

*Average time it took to download a 115 MB file from a legal torrenting website.

 

 

Our VPN Expert’s Recommendation

 

 

I appreciated that Surfshark was easy to use, even the first time out. I would recommend this VPN to anyone who is especially concerned about online privacy, as it can be set to automatically rotate your IP address to make it virtually impossible for someone to block or track your online activities. Many of the VPNs we tested were faster so if speed is a priority for you, we recommend choosing another VPN in our rating.

 

Surfshark offers a nice set of features, like an automatic kill switch, DNS leak protection, and its Bypasser split tunneling. Plus, its Clean Web feature blocks ads, malware, and pop-up cookie requests, and its Dynamic Multihop double-VPN gives you an added layer of protection.

Unlike some other VPNs, Surfshark doesn’t offer static IP addresses. It also doesn’t offer typical dynamic IP addresses. Instead, its IP rotator regularly changes your IP address without disconnecting you from the VPN.

 

Price Comparison of VPN Plans

COMPANY

MONTHLY PLAN

ANNUAL PLAN

DEDICATED IP FEE

TRIAL PERIOD

MONEY-BACK GUARANTEE

Surfshark » $12.95/Month $3.99/Month Not Applicable 7 Days 30 Days
ExpressVPN » $12.95/Month $8.32/Month Not Applicable Not Applicable 30 Days
Mullvad » $5.50/Month $5.50/Month Not Applicable Not Applicable 30 Days
NordVPN » $12.99/Month $8.29/Month $3.89/Month Not Applicable 30 Days
IPVanish » $11.99/Month $4.50/Month Not Applicable Not Applicable 30 Days on 12 Month Plan

Expand List

 

Standard monthly cost: $12.95 per month

Standard annual cost: $59.76 for 26 months, or $2.30 per month (billed annually after 24 months)

A monthly Surfshark subscription is $12.95, but that’s discounted to $3.99 per month with a one-year plan, and some promotions can reduce the price even more. The company has a money-back guarantee for 30 days. An additional $1.49 buys the optional Surfshark One add-on with virus and malware protection, identity and data breach monitoring, and ad tracker blocking. The company accepts credit cards, Google and Amazon Pay, PayPal, and cryptocurrency through CoinGate or CoinPayments.

Surfshark subscribers have access to some 3,200 servers in 65 countries. It also has a “no borders” feature enabling you to spoof your location to avoid government monitoring or censoring.


Types of devices and platforms supported:

  • Windows
  • Mac
  • Android
  • Linux
  • iOS
  • Router

Number of devices supported: Unlimited

P2P functionality: Yes

Surfshark is compatible with Windows, Mac, Android, iOS, and Linux devices, although not all features are available with all operating system; its Bypasser split tunneling is only available to Windows and Android users. Surfshark is also available for your Amazon Fire TV, and it offers extensions for Chrome, Firefox, and Edge if you’d prefer to use it with your browser instead of downloading the appropriate app. You can also install it directly to your router or buy a router with Surfshark’s VPN pre-installed. Using a router ensures that any device accessing the internet via your Wi-Fi network is protected. With many VPNs, this has the side benefit of circumventing device limits, but that’s less of a concern with Surfshark as you are allowed an unlimited number of devices to be connected simultaneously to the VPN.

How to Use Surfshark for Streaming

 

Best VPN’s Streaming Compatibility


You can use Surfshark to access Disney+HuluAmazon Prime VideoNetflix, and other streaming services. Our tester could easily log into Netflix and stream a high-definition video. Learn more about using a streaming service and find the best one for you with our Streaming Services guide.

 

How to Use Surfshark for Social Media

 

Best VPN’s Social Media Compatibility

COMPANY

FACEBOOK

INSTAGRAM

TWITTER

YOUTUBE

Surfshark »
ExpressVPN »
Mullvad »
NordVPN »
IPVanish »

Expand List

 

Surfshark has a great website that takes you through ways to view and interact with sites such as Facebook and Instagram, even if they’re blocked in the country where you’re located. Surfshark’s NoBorders feature will give you step-by-step instructions on how to get to the websites you want to visit. However, make sure you’re familiar with local laws when it comes to blocked sites.

 

Best VPNs of 2023 Protocols

Surfshark

  • PPTP

  • IPSec

  • L2TP

  • OpenVPN

  • UDP

  • TCP

  • SOCKS5

  • Wireguard

 

Surfshark has a no-log policy, which means it doesn’t collect or store information about your browsing, bandwidth use, or connection time. It collects only enough information to manage your account and for web analytics. It uses three encryption protocols: WireGuard, IKEv2, and OpenVPN, which is fewer than some other VPNs. However, these protocols are among the most popular, especially for torrenting. Surfshark claims its VPN works in China and its “camouflage mode” can prevent the internet service provider from recognizing a VPN is being used.

 

ExpressVPN  »

Best VPN of 2023

Exclusive Offer: Save 49% and Get 3 Months Free with 1-Year Plan.
Monthly Plan Cost

$12.95/Month

1-Year Plan Cost
$8.32/Month $6.67/Month
# Of IP AddressesVaries
Server Count3,000+
Simultaneous Connections5

 

Surfshark vs. ExpressVPN

ExpressVPN earns the top spot on our list of Best VPNs of 2023, while Surfshark rates at No. 10. However, the two VPNs are fairly similar. With ExpressVPN charging $12.95 on a monthly basis and Surfshark charging $12.95, the two cost essentially the same. They have similar sets of features, although ExpressVPN has a more robust set of protocols and had significantly better download and upload speeds in our testing. It is also outside the realm of any surveillance alliance, while Surfshark falls under Nine Eyes’ jurisdiction. Surfshark might be a better choice for those who want to protect a large number of devices because it doesn’t set a cap, whereas ExpressVPN limits you to five. Nonetheless, if your online activities warrant greater protection, then you may want to go with ExpressVPN.

Learn more in our ExpressVPN review.

TunnelBear  »

Monthly Plan Cost

$9.99/Month

1-Year Plan Cost

$4.99/Month

# Of IP AddressesNot Available
Server CountNot Available
Simultaneous ConnectionsUnlimited

 

While the user-friendly TunnelBear (tied for No. 8 on our list) offers a free VPN service, for our purposes we looked at its paid subscription, which is $9.99 on a monthly basis, or $3 less than Surfshark. For the extra cost, Surfshark gives you twice as many server locales, which is useful if you travel frequently to far-flung places or simply don’t want to worry about having a good connection. That said, during our testing, TunnelBear’s connection speeds were comparable to Surfshark’s, so if you are usually near a TunnelBear server then it’s not a concern. Both VPNs let you connect an unlimited number of devices, so unless some of Surfshark’s unique features (Bypasser, Dynamic Multihop, Clean Web) appeal to you, you might do well to save a few dollars with TunnelBear.

Learn more in our TunnelBear review.


 

 

 

 

Who Owns Surfshark?

Surfshark is owned by Surfshark Ltd. The company is not affiliated with a questionable parent company or affiliated with multiple names. We also did not find any data breaches or privacy concerns regarding Surfshark’s service. The company also underwent an audit in 2018 by a third-party Cure53, which did not report any significant privacy issues. All of this is a positive sign for users.

Before purchasing a new VPN service, a good way to assess its security and safety is by looking into the history of the VPN company, its parent company, and any other companies it’s affiliated with. If there are links to suspicious companies or past security breaches, these are red flags.

Where Is Surfshark Based?

Country of Jurisdiction: British Virgin Islands

Server count: 3,200+

 

Number of server locations: N/A

 

Number of IP addresses: 3,000+

 

Country locations: 65

 

Server Locations:

 

 

  • Albania
  • Argentina
  • Australia
  • Austria
  • Azerbaijan

READ MORE

 

Surfshark is located in the British Virgin Islands (BVI) and based on its jurisdiction is not subject to any data retention laws or alliance agreements such as the Five Eyes. As a BVI company, it is able to use a no-logs policy which means customers’ traffic on the internet is not recorded and privacy can be maintained. It operates more than 3,200 VPN servers in 65 countries. Some companies on our Best VPNs of 2023 rating have many more servers, so if you’re looking to ensure the speed of web browsing, keep this in mind when searching for a VPN provider. Fewer servers can lead to slower speeds if connections are clogged with customers. Server locations will determine which streaming services, websites, and sports are accessible to those using Surfshark as their VPN provider.

How do I contact Surfshark tech support?

Surfshark’s tech support team is available 24/7 via live chat. Users can also email customer services at support@surfshark.com although responses will not be as immediate as with the live chat feature. Surfshark also offers troubleshooting guides on its website that are straightforward and easy to understand for commonly asked questions, including setup.

How do I cancel Surfshark?

To cancel your Surfshark subscription, contact the Surfshark support team using the directions below. Surfshark offers a 30-day money-back guarantee that provides a full refund if you cancel within 30 days. If Surfshark isn’t the right fit for you, a look at alternatives on our Best VPNs rating.

  1. Contact support: Use live chat or email customer support.
  2. Ask to stop recurring payments: With Surfshark, all subscriptions automatically renew.
  3. Ask for a refund: If you are within the first 30 days of your subscription, you can ask for a refund under the company’s money-back guarantee. If you are outside of this window, you can still cancel the automatic payment and continue to use the service until your month or subscription period ends.

 

 

Best VPN Coupons and Discount Codes

If you’re looking to save on a VPN, check out the top coupons for ExpressVPNNordVPNSurfshark, CyberGhostIPVanishProton VPNPrivateVPNPrivate Internet Access, and TunnelBear.

 

 

Need More Advice?

 

 

Our privacy and technology team has done countless hours of research on all sorts of consumer technology products and services. If you have a question that hasn’t been answered in one of our guides, send an email to digital-privacy@usnews.com, and we’ll do our best to help.

 

 

Our Technology Expert

 

 

Jeff Kinney

 

 

Jeff Kinney began working as an editor for U.S. News & World Report in 2019, where he was instrumental in launching the company’s 360 Reviews vertical. He currently focuses on consumer electronics and personal security services for 360 Reviews. Prior to joining U.S. News, Kinney worked as a reporter and editor for Bloomberg, LexisNexis, and other news organizations covering legal and regulatory issues, with a focus on technology-related matters.

 

 

Stephen Slaybaugh

 

 

Stephen Slaybaugh is a writer with more than 10 years of experience covering consumer tech. In addition to U.S. News and World Report, he has written for such publications as Popular Mechanics, Digital Trends, and TechRadar. He got an MA in Digital Media from London Metropolitan Universit

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